Terms of Service

Effective Date: October 19, 2024

Please read these Terms of Service ("Terms") carefully before using the Straight Mail platform ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to any part of the Terms, you must not use the Service.

1. Overview

Straight Mail ("we", "our", or "us") provides an email marketing platform and related services. By creating an account and using Straight Mail, you agree to these Terms and any applicable laws and regulations.

2. Eligibility

You must be 18 years or older to use Straight Mail. The Service is available for professional use only.

3. Your Account

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately at info@straightmail.co.uk if there is any unauthorized use of your account. We are not liable for any loss or damage arising from unauthorized access to your account.

4. Use of the Service

You agree to use the Service in compliance with all applicable laws. You shall not use Straight Mail for any illegal or unauthorized purposes, including but not limited to sending spam or violating anti-spam laws.

5. Pricing and Payments

We offer both free and paid plans. Detailed information about the plans and pricing is available on our website. By subscribing to a paid plan, you agree to pay the applicable fees. Fees are non-refundable once a service period has started.

6. Email Content

You are solely responsible for the content of the emails you send using Straight Mail. You represent and warrant that all email content complies with applicable laws and does not infringe the rights of any third party.

7. Intellectual Property

The Straight Mail platform and its content are protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service.

8. Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, if you violate these Terms or engage in unlawful activities. Upon termination, you will no longer have access to your account or the content stored therein.

9. Limitation of Liability

To the fullest extent permitted by law, Straight Mail shall not be liable for any indirect, incidental, or consequential damages, including loss of data or business interruption.

10. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and your continued use of the Service following such updates constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at info@straightmail.co.uk.